Shipping Policy
Thank you for shopping with Shreez Jewellery & Hair Accessories. We are committed to delivering high-quality jewellery and providing a smooth and reliable shipping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of orders placed through our website.
Order Processing Time
All confirmed orders are processed within 1–3 business days, excluding weekends and public holidays. Once your order is placed successfully, you will receive an order confirmation email. After dispatch, tracking details and courier information will be shared via email or SMS.
Shipping Time and Delivery
After dispatch, orders are generally delivered within 3–7 business days for major cities and 7–10 business days for remote or rural areas. Delivery timelines may vary depending on location, courier availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
Free shipping is available on orders above the minimum purchase value mentioned on the website. For orders below this amount, a standard shipping fee will be applied at checkout. Any promotional shipping offers will be clearly displayed on the website at the time of purchase.
Order Tracking
Once your order is shipped, you will receive a tracking link along with courier details via email or SMS. You can use this information to track your order directly on the courier partner’s website.
Shipping Locations
We currently ship orders across India. International shipping is not available at this time, but we are working to expand our delivery services in the future.
Delayed or Undelivered Orders
If your order is delayed beyond the estimated delivery timeframe, please contact us with your order details. While we assist in resolving delivery issues, Shreez Jewellery & Hair Accessories is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.
Incorrect Address or Non-Delivery
Customers are responsible for providing accurate and complete shipping details at checkout. If an order is returned due to an incorrect or incomplete address, additional charges may apply for reshipment. We are not responsible for non-delivery caused by incorrect address information.
Damaged or Missing Items
If your order arrives damaged or with missing items, please inform us within 48 hours of delivery by sharing clear photos and your order details. Our support team will review the issue and provide a suitable resolution as per our policy.
Contact Us
For any questions or concerns regarding shipping or delivery, please contact:
Shreez Jewellery & Hair Accessories
Email: Shuvashreenandi2@gmail.com
Phone: +91 9474320487
